Our Terms & Conditions
You must have an embroidery machine or have access to an embroidery machine to utilize our machine embroidery designs.
We sell machine embroidery design files as electronic media (software) only.
We do not offer embroidered "patches" or hard copy patterns.
Use & Copyright Policies
When you purchase our embroidery designs you acquire the right to sew the designs out for personal use. You also have the right to embroider a design on 50 units for profit or charity. To produce more than 50 units using any design a Commercial Use License is required. Please click the following link for more information: Copyright & Commercial Licensing Information.
Under no circumstances is the original or altered design file to be sold, traded or shared in any form. Buying, selling, trading, sharing or transferring copies of our design files is a violation of copyright law.
Windstar Embroidery Designs (WindstarEmbroidery.com) retains the copyright to the original design files. This policy also applies to free designs.
Receipt and Order Confirmation
You will receive an automatic online and email receipt with the details of your online purchase. Please print this receipt for your records.
Shipping & Handling
There are no shipping or handling charges on machine embroidery design files.
A sales tax of 6.75% is added to orders purchased by Illinois residents.
Website Payment Options
Our shopping cart accepts Visa, Mastercard, Discover and American Express. Your credit card details are submitted via a secure socket. You can therefore complete your shopping cart confident that your credit card details will remain private.
We do not store, have access to or ever see your credit card information.
Click the image below to validate our license.
Delivery of Machine Embroidery Design Files
Embroidery design files are available for instant download immediately after your order is confirmed. You can choose to download your designs to your computer or have them emailed to you.
Your designs will be delivered as zipped (.zip) folders and will contain your design files and their respective thread charts. The folders will need to be unzipped before you can view, move, or do anything with your designs.
Returns of Machine Embroidery Design Files
Due to the nature of machine embroidery designs (software), there is no refund, exchange or returns.
Contact Windstar Embroidery Designs
Contact us via our Contact Form.
Responsibility for the safe storage of purchases from us rests solely with the purchaser. We strongly recommend that all files be backed up to a safe location, for instance removable media (memory cards or CDs) or to an online backup vendor. Search for "online backup" in any search engine for options.
We are not responsible for replacement of lost designs. We reserve the right to remove designs from our site without prior notice or to charge a fee for replacement.
Corrections of Errors and/or Inaccuracies
Try as we might, some information on WindstarEmbroidery.com may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.
Revision of Designs
Designs may be revised as we invest in new digitizing software. Such revisions may occur after you have submitted your order to ensure that the designs you receive reflect the latest use of machine embroidery digitizing technology.
Limitation of Liability
Under no circumstances shall WindstarEmbroidery.com or Windstar Embroidery Designs or any of its employees, directors, officers, agents, vendors or suppliers be liable for any direct or indirect losses or damages arising out of or in connection with the use of or inability to use WindstarEmbroidery.com.
This is a comprehensive limitation of liability that applies to all losses and damages of any kind (whether general, special, consequential, incidental, exemplary or otherwise, including, without limitation, loss of data, income or profits), whether in contract, negligence or other action, even if an authorized representative of Windstar Embroidery Designs has been advised of or should have known of the possibility of such damages.
Use of Windstar Embroidery Designs (WindstarEmbroidery.com)
All content including images, text, and software downloads are owned either by Windstar Embroidery Designs or by third parties who have granted Windstar Embroidery Designs permission to use the content.
Use of the content without permission is not allowed.
If you are dissatisfied with the Windstar Embroidery Designs site or with the Windstar Embroidery Designs terms and conditions, your sole and exclusive remedy is to discontinue using the site. You acknowledge that your use of the site is at your sole risk.